Refund Policy

Return & Refund Policy

Thank you for using services from Urgent Trips, www.urgenttrips.com

If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Generator.

The following terms are applicable for any products that You purchase with Us.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• "Company" (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to Urgent Trips.
• "Goods" refers to the items offered for sale on the Service.
• "Orders" means a request by You to purchase Goods from Us.
• "Service" refers to the Website.
• "Website" refers to www.urgenttrips.com, accessible from www.urgenttrips.com.
• "You" means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party You have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By sending us an email: info@urgenttrips.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment that You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the service to be eligible for a return, please ensure that:

• The Service was purchased in the last 14 days.
• The Services are confirmed by Us.

The following Services cannot be returned:

• The supply of Services made to Your specifications or clearly personalized.
• The supply of Services which, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
• The supply of Services which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
• The supply of Services which are, after delivery, inseparably mixed according to their nature.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us:

• By visiting this page on our website: www.urgenttrips.com
• By sending us an email: info@urgenttrips.com